New Team Member Opportunities

Employing Organization: Adventure Center of Asheville

Overview of Organization: The Adventure Center of Asheville provides high-flying fun for guests of all ages. Located just five minutes from downtown Asheville, NC, the Adventure Center features a zipline canopy tour, a bike park, an adventure park, and Kid Zip, America’s first zipline adventure designed for children under 10. Our full zipline canopy tour takes guests on a 2-3 hour tour across 11 ziplines, 3 sky bridges, and incredible views of downtown Asheville and the surrounding mountains. We also offer an Express tour, which includes 7 zips and one suspension bridge (approx 1-2 hours).

Job Description: Zipline Canopy Tour Rangers assist Adventure Center of Asheville guests taking our Zipline Canopy Tour. You’ll work as part of a professional but fun-loving team of folks who enjoy working outdoors and helping diverse individuals meet new challenges and face their fears.

Zipline Canopy Rangers must:

• Provide exemplary guest service to all guests visiting the Adventure Center of Asheville
• Operate canopy tour in accordance with ACA and industry standards
• Work with co-rangers to facilitate canopy tours in a safe and professional manner
• Complete daily inspection of course facilities and equipment and submit reports on time
• Fit harnesses and helmets correctly during gear-up and supervise the use of all personal safety equipment during tour
• Conduct participant ground school and assess each guest’s ability to complete tour
• Engage guests with interpretative information about local ecology and area history during tours
• Respond promptly to any emergency or rescue situations that may arise
• Help to maintain Adventure Center of Asheville facilities and equipment
• Attend ongoing inservice trainings and staff meetings

Qualifications:

Experience in the outdoor industry preferred but not necessary. What is most important is that you enjoy working with people! 

• High school diploma or GED required
• Must be at least 18 years of age and eligible to work in the United States
• Excellent guest service and communication skills
• Ability to work well as part of a team
• Capable of providing leadership and helpful guidance to guests
• Current certification in First Aid and CPR, or ability to obtain before first day of work
• Must pass initial ranger training and maintain skills to satisfaction of supervisor
• Risk management experience and understanding of risk reduction strategies
• Comfortable speaking in front of large groups
• Willingness to work weekends, holidays, long hours, and irregular shifts

Physical Requirements:

• Ability to work at heights of up to 80 feet and in all weather conditions
• Ability to stand for long periods of time
• Must be able to lift 50 lbs

Dates of Employment/Remuneration: Trainings will occur in Spring and early Summer. Full-time and part-time seasonal positions available March – August and June – August, with the possibility to extend the contract through the Winter. Hourly wages DOE.  Additionally, there are several perks that come along with working for the Wildwater family and name, such as free or heavily discounted zipline and/or rafting trips at our other locations. Staff can also receive pro deals and free or discounted rates for passes with industry partners. And we offer the opportunity to cross-train to other adventure activities to develop yourself as an outdoor professional. 

CONTACT:
Chad Clark, AZCA Manager
manager@adventurecenterofasheville.com

Employing Organization: Adventure Center of Asheville

Overview of Organization: The Adventure Center of Asheville provides high-flying fun for guests of all ages. Located just five minutes from downtown Asheville, NC, the Adventure Center features many activities for people ages 4 and over. We offer a zipline canopy tour, a bike park, an adventure park, and Kid Zip, America’s first zipline adventure designed for children under 10. The Adventure Park is an aerial obstacle course with over 60 elements spread throughout five courses ranging from 12-60 feet high.

Job Description: Treetops Adventure Park Rangers assist guests visiting the Adventure Park and KidZip. You’ll work as part of a professional but fun-loving team of folks who enjoy working outdoors and helping diverse individuals meet new challenges and face their fears.

Job Duties:

• Provide exemplary guest service to all guests visiting the Adventure Center of Asheville.
• Operate Treetops Adventure Park and Kid Zip in accordance with industry standards.       
• Work with co-Rangers and staff to facilitate park activities in a safe, timely, and professional manner.
• Complete daily inspection of park facilities and equipment and submit reports on time.   
• Fit harnesses and helmets correctly during gear-up and supervise the use of all personal safety equipment during activities.   
• Conduct participant ground school that emphasizes important park rules.   
• Give clear instruction on how to complete any and all elements and respond promptly to any emergency situations that arise.       
• Help to maintain Adventure Center of Asheville facilities and equipment.   
• Attend ongoing in-service training and staff meetings.       
• Opportunity to cross-train to other adventure activities to develop yourself as an outdoor professional. 

Qualifications:

Experience in the outdoor industry preferred but not necessary. Must be at least 18 years old

• Must be eligible to work in the United States  
• Excellent guest service and communication skills
• Able to work well as part of a team
• Capable of providing leadership and guidance to others   
• Current certification in First Aid and CPR, or ability to obtain before first day of work  
• Able to complete park trainings to satisfaction of trainers and supervisors
• Must enjoy working with children and families
• Excellent time management and risk management skills
• Comfortable speaking in front of large groups
• Willing to work weekends, holidays, long hours and irregular shifts 
• Able to think outside the box
• Excellent powers of observation

Physical Requirements:    

• Must be in good physical condition for outdoor activities 
• Able to work at heights and in all weather conditions
• Capable of performing rescues associated with adventure park activities
• Able to stand for long periods of time
• Must be able to lift 50lbs

Dates of Employment/Remuneration: Trainings will occur in early March and late May. Full-time and part-time seasonal positions available March – August and June – August, with possibility to extend contract through November. Hourly wages DOE. Upon hiring and building experience with the company, lead ranger positions are available along with pay increases. Additionally, there are several perks that come along with working for the Wildwater family and name, such as free or heavily discounted zipline and/or rafting trips at our other locations. Staff can also receive pro deals and free or discounted rates for passes with industry partners. 

Qualifications:

• Must be at least 18 years old.   
• Must be eligible to work in the United States.        
• Excellent guest service, communication skills, and ability to work well with co-workers.
• Capable of providing leadership and guidance to others.    
• Current certification in First Aid and CPR, or ability to obtain before first day of work.    
• Ability to complete park trainings to satisfaction of trainers.
• Excellent time management and risk management skills.    
• Comfortable speaking in front of large groups and working with participants of all ages.
• Willingness to work weekends, holidays, long hours and irregular shifts.

Physical Requirements:   

• Ability to stand for long periods of time.   
• Must be in good physical condition for outdoor activities
• Must be able to lift up to 50lbs.

Job Requirements:

• Daily trail inspections.
• Assist in routine shop activities.
• Clean, Inspect, and Tune rental bikes.
• Able to multitask during peak season.
• Trail work / maintenance when needed.
• Be a bike guide/instructor when needed.
• Customer service skills
• Responds promptly to any emergency situations that arise.
• Misc support responsibilities.
• Able to take direction well.
• Must wear company Ts while on the job.
• Part Time Seasonal.

Overview of Organization: The Adventure Center of Asheville provides high-flying fun for guests of all ages. Located just five minutes from downtown Asheville, NC, the Adventure Center features a zipline canopy tour, a bike park, an adventure park, and Kid Zip (America’s first zipline adventure designed for children under 10).  During the summer, we offer three different day camps: Kolo Bike Camp, Kolo Kiddie Camp, and Adventure Camp (June 6-Aug 12, 2022). During Adventure Camp, youth ages 8-13 participate in a different adventure activity every day including ziplining, rafting, tree climbing, biking, and exploring an aerial obstacle course. 

Dates of Employment: Our Day Camps run from June 6-Aug 12, 2022, Monday thru Friday. Staff training is the week prior.  Hourly wages DOE.

Job Description: Counselors lead campers to assigned adventure activities and assist guides with facilitation. Before and after daily adventure activities, counselors lead campers in games and other activities. Counselors are expected to stay engaged with campers throughout the duration of the day and to engage with the parents at the beginning and end of the day.

 Camp Counselors must:

• Experience in the outdoor industry is preferred but not necessary.
• Be at least 18 years old
• Be eligible to work in the United States  
• Be able to pass a criminal background check 
• Have excellent and positive communication skills
• Be able to work well as part of a team
• Be capable of providing supervision and guidance to campers all day    
• Be able to complete training to the satisfaction of trainers and supervisors
• Enjoy working with children and families
• Have excellent time management and risk management skills
• Be comfortable speaking in front of large groups and managing groups
• Be able to think outside the box
• Be great at observation and problem-solving
• Have a current certification in First Aid and CPR, or ability to obtain before the first day of work

 Physical Requirements:

• Must be in good physical condition for outdoor activities 
• Able to work at heights and in all weather conditions
• Able to stand for long periods of time
• Must be able to lift 50lbs
• Must be able to ride a mountain bike (Bike Camp only)

How to Apply:

Fill out an application online, and your Camp Director will be in touch! If you have any questions, please contact camps@adventurecenterofasheville.com for Adventure Camp or koloprograms@adventurecenterofasheville.com

The Adventure Center of Asheville (ACA) provides high-flying fun for guests of all ages. Located just five minutes from downtown Asheville, NC guests can enjoy expansive views of the Asheville skyline from our Zip Line Canopy Adventure, jump on a mountain bike at Kolo Bike Park, and grab their kids and head up into the trees at Asheville Treetops Adventure Park or check out KidZip, America’s first zip line adventure designed for kids under 10!

Responsibilities:

• Accurately make and confirm reservations with Guests in-person or over the phone
• Provide exceptional friendly, courteous, and patient customer service
• Satisfactorily answer Guests’ questions pertaining to rates, activities, promotions, etc.
• Effectively work with all ACA staff to ensure a seamless Guest experience
• Assist with completing daily opening and closing procedures
• Maintain a well-organized retail space and restock items as needed
• Accurately complete and submit daily sales reports
• Communicate any needs or challenges appropriately to the Assistant Manager
• Maintain a fun, professional, and friendly work environment

Additional Information: 
Full-time and part-time seasonal positions are available March-October, with the possibility to extend contract through December, 2019. Hourly wage DOE.

Job Types: Full-time, Part-time

Customer Service: 1 year (Required)

Location: Asheville, NC 

English (Required Language)

Other benefits include employee discounts / industry perks plus Free Biking & Free Ziplining.