FAQs
Aerial Activities
-
- You will be wearing a full body harness and a helmet
- Closed toe shoes are mandatory for every activity (tennis shoes are fine)- no sandals allowed
- Long shorts or pants are suggested
- You may want to wear a collar shirt because of the harness on your shoulders
- Tie long hair back in a low pony tail (as you will be wearing a helmet) and no dangling jewelry
- Cell phones/cameras you may bring at your own risk
- Bring a raincoat in case of rain (we go rain or shine)
- For cold weather: synthetic, wool, or fleece layers work great with wool/fleece socks, gloves, a warm coat, and warm hats that will fit under helmets
Though you can bring any small personal items (i.e. phones, wallets, etc) on our tours we are not responsible for any lost or damaged items. We recommend keeping any phones or wallets in a secure zipper pocket.
No, you can continue to do one course multiple times as long as you are within your time limit.
The 2-hour trip time includes your ground school time and your climbing time. We guarantee that you will climb on at least two aerial trails during your trip time.
Check out the Age Breakdown Chart on our Rules and Regulations section. Monitors are watching adults. Escorts are paying and climbing adults.
Cell phones/cameras you may bring at your own risk . However, you will need the use of your hands while climbing.
Sorry, unless there is an emergency situation that requires you to come down, there is no rain check or refund for partial time used.
Ages 4 and over. However, younger participants are required to have paying escorts and/or watching monitors. Please review our age chart.
Kids age 4-6 will receive a roller that is attached to their full body harness. They will use this roller on our ground trail, the Purple Trail until they have the confidence to go higher to the Green or Blue Trail with a 1:1 adult escort (paying/climbing adult).
The Treetops Park is not a Canopy Zipline Tour. It includes aerial elements that can be mentally and physically challenging for all ages. The seven trails range in height and difficulty. Each trail consists of a variety of obstacles such as: a kayak in the sky, climbing walls, and various styles of bridges.
Due to the way our Park was designed, our staff do not accompany you on aerial trails. Participants individually use our “smart clips” or “rollers” to ensure they are connected to our aerial trail cables at all times. However, we do have aerial park rangers on the ground monitoring all Guests in case they need assistance.
The Treetops Park is “challenge by choice”. The trails range from 12 to 50 feet in the air and, depending on your age, you can choose which trail and at what difficulty you want to challenge yourself.
Guests must be able to walk up steps and on challenge elements like swinging bridges, and cable wires. While, the beginner trails are not strenuous, they do require the participant to have balance and some flexibility. The higher you go the more difficult and strenuous the challenges become.
Maximum weight of Guest is 265 lbs.
Treetops is not a “kid” park. The Yellow, Orange, Red and Black trails are very adventurous at 40-60 feet in the air and offer every participant a great challenge!!
Every Guest is provided with a five-point seated full body harness and a helmet. We use a “smart clip” system for Guests to navigate the Treetops Course as well as the “roller” system for our younger participants. All gear used is in compliance with the standards set by The Association for Challenge Course Technology.
Harnesses are full-body harnesses that wrap around the legs, waist, and shoulders.
Dimensions:
Kids harness waist sizes – 23” to 36”
Kids harness leg sizes – 12” to 22”
Adult Harness waist sizes – 24” to 58”
Helmets need to fit completely on the head and cover the forehead.
Dimensions:
Size 1 Head Circumference: 18.9 – 22 inches (48 – 56 cm)
Size 2 Head Circumference: 20.8 – 24 inches (53 – 61 cm)
Vertex (XL) Head circumference: 20.8 – 24.8 inches (53-63 cm
How to fit longer hair into a helmet:
- Low pony tail
- Low bun
- Single or double braid hair
- The flatter guests are able to style their hair to their head, the better the helmet will fit.
How to fit curls into a helmet
Protective Hairstyles:
- Low double braids
- Low bun
- Flat twists
- Knotless box braids
- Wrap hair in a satin cap or buff
- The flatter guests are able to style their hair to their head, the better the helmet will fit.
We strive to make our activities accessible to as many people as we can. If you have any accommodation needs or questions regarding the accessibility of our activities, please contact us at (828) 225-2921, or email us at info@adventurecenterofasheville.com.
FAQs
Aerial Activities
-
- You will be wearing a full body harness and a helmet
- Closed toe shoes are mandatory for every activity (tennis shoes are fine)- no sandals allowed
- Long shorts or pants are suggested
- You may want to wear a collar shirt because of the harness on your shoulders
- Tie long hair back in a low pony tail (as you will be wearing a helmet) and no dangling jewelry
- Cell phones/cameras you may bring at your own risk
- Bring a raincoat in case of rain (we go rain or shine)
- For cold weather: synthetic, wool, or fleece layers work great with wool/fleece socks, gloves, a warm coat, and warm hats that will fit under helmets
Though you can bring any small personal items (i.e. phones, wallets, etc) on our tours we are not responsible for any lost or damaged items. We recommend keeping any phones or wallets in a secure zipper pocket.
70-250 lbs, Guests may be weighed on arrival as this is an important requirement for our staff and guests
While zipping on the Zipline Canopy Tour is not a strenuous activity, Guests do have to climb the stairs of our zipline tower. The zip speed of the Guest is manually controlled, therefore every Guest participates in ground school to practice before climbing the tower. Our first three ziplines are designed to be a little slower and shorter than the rest of the lines so that participants can gain confidence before getting on our faster ziplines. Guests must be able to use their arms to steer and slow down the zipline trolley.
Our ziplines range in length from approximately 75’ to 1,200’. Our two longest ziplines (both of which are tandem zips where Guests zip side by side) are only available on our full-length tour. The highest point on our course is approximately 65’ above ground.
No. This particular course is an urban course on a 125 acre property 1 mile from downtown Asheville. It does offer breathtaking views of the city skyline as well as the surrounding Blue Ridge Mountains.
Ages 8 and over. Participants must also be between 70 and 250 lbs. Children under the age of 13 are required to have an adult escort.
Yes! We offer an Asheville Zipline Tour and an Asheville Skyline Tour. The Asheville Zipline Tour includes 9 ziplines and 1 sky bridge. This trip includes our 1,200-foot lines that you can zip side-by-side with a friend. Trip time: approx 2 hours
The Asheville Skyline Tour is 5 ziplines including our 1,200-foot lines. Trip Time: approx 1 hours
The trip time includes an extensive ground school and your zipping time. Our ground school includes getting on your gear and learning how to zip at our location, as well as practicing on the ground before you climb the tower.
Our Canopy Tour is at the Adventure Center which is 5 minutes from downtown Asheville. It is an urban tour, not in a forest. It is set on a 124-acre resort and designated tree preserve perched in and amongst some of the oldest and largest oak trees in Asheville. Zippers will enjoy scenic mountain views, as well as spectacular views of the Asheville skyline, as they fly through tree-lined corridors.
Yes! Every zipline tour will have 2 ranger escorts per 10 participants.
Our Guests and guides both wear the same type of gear which includes: a five-point full-body harness, a helmet, a zipline trolley, and padded gloves. All gear used is in compliance with the standards set by The Association for Challenge Course Technology.
Harnesses are full-body harnesses that wrap around the legs, waist, and shoulders.
Dimensions:
Adult Harness waist sizes – 24” to 58”
Helmets need to fit completely on the head and cover the forehead.
Dimensions:
Size 1 Head Circumference: 18.9 – 22 inches (48 – 56 cm)
Size 2 Head Circumference: 20.8 – 24 inches (53 – 61 cm)
Vertex (XL) Head circumference: 20.8 – 24.8 inches (53-63 cm
How to fit longer hair into a helmet:
- Low pony tail
- Low bun
- Single or double braid hair
- The flatter guests are able to style their hair to their head, the better the helmet will fit.
How to fit curls into a helmet
Protective Hairstyles:
- Low double braids
- Low bun
- Flat twists
- Knotless box braids
- Wrap hair in a satin cap or buff
- The flatter guests are able to style their hair to their head, the better the helmet will fit.
We strive to make our activities accessible to as many people as we can. If you have any accommodation needs or questions regarding the accessibility of our activities, please contact us at (828) 225-2921, or email us at info@adventurecenterofasheville.com.
FAQs
This Zipline Park was created for kids ages 4 to 10 years. Kids ages 4-6 are required to have a 1:1 paying adult escort. Kids ages 7-10 are required to have an adult monitor. Kids older than 10 may participate on KidZip with their younger friends or family. Parents are also welcome and may be required to zip due to kids age.
The 2-hour trip time includes your ground school time and your zipping time. The 2 hour time period allows for all zippers the opportunity to complete the entire course multiple times.
Due to the way our Park was created, our staff do not accompany you on the Kid Zip. Participants individually use our “rollers” to ensure they are connected to our aerial zipline cables at all times. However, we do have park rangers on the ground monitoring all Guests in case they need assistance.
No and Yes! The ziplines range from 50 feet to 250 feet long. They range in height from 25 feet high to ground level. As you zip through the park, the lines get higher and longer. However, there is an exit point in the middle of the course for Guests who do not want to zip the higher, longer lines.
Guests must be able to walk up steps, ladders and land on platforms. While the ziplines are not strenuous, they do require the participant to have balance and some flexibility.
Maximum weight of Guest is 225 lbs. and 6’4”.
Our Guests wear a five-point full-body harness, a helmet, and a trolley. The trolley we use on KidZip is a continuous roller meaning it does not come off the cable until the Guests reaches an exit point on the ground. All gear used is in compliance with the standards set by The Association for Challenge Course Technology.
Harnesses are full body harnesses that wrap around the legs, waist, and shoulders.
Dimensions:
Kids harness waist sizes – 23” to 36”
Kids harness leg sizes – 12” to 22”
Adult Harness waist sizes – 24” to 58”
Helmets need to fit completely on the head and cover the forehead.
Dimensions:
Size 1 Head Circumference: 18.9 – 22 inches (48 – 56 cm)
Size 2 Head Circumference: 20.8 – 24 inches (53 – 61 cm)
Vertex (XL) Head circumference: 20.8 – 24.8 inches (53-63 cm
How to fit longer hair into a helmet:
- Low pony tail
- Low bun
- Single or double braid hair
- The flatter guests are able to style their hair to their head, the better the helmet will fit.
How to fit curls into a helmet
Protective Hairstyles:
- Low double braids
- Low bun
- Flat twists
- Knotless box braids
- Wrap hair in a satin cap or buff
- The flatter guests are able to style their hair to their head, the better the helmet will fit.
We strive to make our activities accessible to for as many people as we can. If you have any accommodation needs or questions regarding the accessibility of our activities, please contact us at (828) 225-2921, or email us at info@adventurecenterofasheville.com.
FAQs
Yes, we have several kinds of bikes: Striders, Hard Tail and Full Suspension Bikes. We also have bike helmets to rent. Call our office for more information: 828.225.2921
Yes, call our office to find out what is available. 828.225.2921
Yes, you can. You just have to pay a use fee for the Park. And you must bring a bike helmet to wear at all times.
Yes, check out our specials page on the website.
Kolo Bike Park Rules & Regulations
All riders must be checked in and paid before riding Kolo Bike Park.
Bike Helmets and Closed Toe Shoes are required while riding at all times.
The Adventure Center of Asheville, including Kolo Bike Park, does not assume responsibility for riders on the trail system, jump systems, features or pump tracks. Random advanced level features, obstacles, and drops exist throughout the park. Riding is at your own risk and it is understood that changes in park conditions due to weather, other riders, and general use are out of the control of the Adventure Center of Asheville.
Riders age 13 and under or Beginner Riders are required to have an adult (age 18+) on the property. Since riding Kolo is not supervised, we highly recommend that beginners or kids riding Kolo for the first time are escorted on trails by an adult (18+).
Riders aged 14+ are allowed to be dropped off and ride independently without adult supervision.
Drop-Offs – Riders under the age of 16 are NOT allowed to be dropped off and left without adult supervision for more than 3 hours. The Adventure Center of Asheville Welcome Center must be notified when riders are dropped off without immediate transportation options on the property.
Those youth must be able to understand and follow all items mentioned within this agreement and accept responsibility for all items within the agreement along with their parent or guardians.