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Team Members
& Training

Team Member Training

As a division of Wildwater, Ltd., with 45+ years of leadership and expertise, Adventure America Zipline Canopy Tours and The Adventure Center of Asheville benefits from that long standing experience and standard setting leadership in the outdoor adventure industry. Canopy Rangers and Park Rangers participate in an extensive 40+ hours of leadership, service, interpretive, and technical skills training conducted by a combination of our top team trainers and outside experts guided by the standards and directives of the ACCT. The Association of Challenge Course Technology(ACCT) is the largest and most widely accepted standards and procedures organization for zipline and adventure park construction, operations, and training in the US. In addition to high level rescue and evacuation training, Rangers are guided through detailed scenarios of "soft skills" that will help them assist our valued Guests in creating an educational and supportive environment for growth and success as they challenge their fears or expand their comfort zones. Rangers develop a clear understanding of both supporting and encouraging success. These soft skills are what set us apart as an experience vs. just an adrenaline ride. Our goal as Rangers is to send each guest away with a better sense of themselves and their surroundings. Adventure and fun is a great basis for this goal."

Wildwater, the original professional adventure outfitter in the SE, opened in 1971. It was founded by the Greiner family who remain the owners and operators of the company today. Three generations of the Greiners now lead and train the best adventure professionals in the industry. Today Wildwater continues to offer whitewater rafting adventures on the top river destinations in the Blue Ridge and Smokies but also lead the way in the southeast in offering tree based adventures such as zipline canopy tours and treetop adventure parks. Second generation family members and respected industry partners developed the first zipline canopy tour in the Nantahala Gorge area of Western NC and then continued to grow with a total of 5 zipline canopy tour locations and a treetops adventure park.The same dedication to the Guest experience and quality service ethic that defined Wildwater has carried over to the new tree based activities. As a family, with families, serving families... the Greiners and their dedicated team of River Guides, Canopy Rangers, and Park Rangers all seek to assure ever Guest's experience is designed to provide "The Best Day Ever!"

Jeff Greiner

Owner

Managing owner, Jeff Greiner and his family have grown up in the outdoor adventure industry. In 1971 Jeff's parents started the first whitewater rafting business (Wildwater, Ltd.) in the Southeast U.S. on the Chattooga River. That small family business has grown into one of the largest and most respected professional outfitters in the United States. The Greiner's have been involved in setting industry standards for the outdoor adventure industry for over 50 years including river and forest protection standards for outfitters. The family also helped form the eastern and then national professional outfitters association (America Outdoors Association) created to foster awareness, education, development, and growth management for professional guiding services on public and private lands across the country. Jeff served on the national Board of Directors of AOA for over 10 years.

Growing up on the Chattooga River and learning the family business, Jeff loved sharing the beauty and adventure of the outdoors with Wildwater guests. In 2006, being the President of Wildwater Ltd.’s four locations on the Nantahala, Ocoee, Chattooga, and Pigeon Rivers, Jeff had a dream to bring outdoor adventure to Asheville city limits in 2011. Under Jeff’s direction, ACA has grown from a few ziplines to a family adventure destination with many different activities and with over 250,000 visitors.

Jeff has over 25 years’ experience as a professional ropes, zipline, and aerial adventure guide, trainer, manager, and owner/operator. Jeff has been ACCT certified CCM (Challenge Course Manager) with a special emphasis on zipline operations and management. Living in Asheville, Jeff and his wife, Sheena, have three children that love hiking, camping, paddling, skiing/boarding, and sharing anything related to the great outdoors.

Chad Clark

Manager

Chad graduated from Augusta State University with a Bachelor’s Degree in Psychology. After graduating from college he began his career in outdoor recreation and experiential education, working as a challenge course ("ropes course") leader and facilitator on St. Simons Island, GA. In 2001 he began working for a challenge course builder, Challenge Design Innovations, as a trainer, builder, and inspector. He spent several years traveling around the country inspecting zip lines and obstacle courses while also training team members to safely operate those courses.

In 2006, Chad became manager and eventually owner of the challenge course in St. Simons. The company, Peak Pursuits Inc. is an adventure based team building program provider. In February of 2015 he moved to Asheville to be closer to his family and pursued interests in outdoor recreation. Chad has worked at ACA since then as a zipline ranger and trainer, team building facilitator, and currently as a manager.

Chad chose ACA as his new home because of the family atmosphere and the wide variety of aerial and team building adventures offered. Asheville has proven to be the perfect place to feed his other passions such as hiking, camping, and bluegrass music.

Callie Stevens

Manager

Callie Stevens is originally from Georgia where she grew up regularly camping with her family and spending free time outside. She graduated from Young Harris College in 2012 with a Bachelor’s Degree in Outdoor Education. Throughout college, Callie worked at Elachee Nature Center’s science camp. After graduation she returned to work with the camp as a Naturalist, but eventually realized that she missed the adventure side of the outdoor education field.

Callie moved to the mountains of North Carolina to work at Kanuga Conference Center. During the school year she taught at Mountain Trail Outdoor School and in the summer worked with the conference center leading high adventure activities. Then she joined the Adventure Center of Asheville as part of the Ranger Team and as a team building facilitator. She loves being able to provide a variety of adventure experiences for guest while teaching about the natural world around us.

Sarah Dickson

Group Sales

Sarah joined the Adventure Center of Asheville in 2014 as the group sales coordinator. A native of Asheville, Sarah has worked in the tourism industry with hotels, attractions and as a marketing consultant in WNC for 21 years. Currently, at the Adventure Center of Asheville, Sarah books youth and adult groups of ten or more people on at least one of our six activities in Asheville and for those who want a “wilderness” adventure at the Wildwater, Ltd. Pigeon and Nantahala River locations.

Groups include homeschool, scout, school and church groups, corporate groups, clubs and organizations, sports teams, camps, associations, tour groups and birthday parties. The Adventure Center of Asheville is the perfect place for teambuilding, experiential field trips, picnics or retreats, office outings, and just a great way to get outdoors in a challenging atmosphere. “Since we are locally and family owned and are open all year, we can accommodate almost any group and their “special occasion” with a truly “Asheville” adventure.

Sarah spends time with her husband, two boys and dog enjoying all the wonderful activities, culture, entertainment and “foodtopian” options in Western North Carolina.

Sarah can be reached at groups@adventurecenterofasheville.com or 828.450.3400.

HOURS: Wednesday-Sunday 10-5

Fun adventures for the full family, Ages 4+

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The Adventure Center of Asheville
4.7
Based on 127 reviews
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Home Team Handyman Service
Home Team Handyman Service
11:47 09 Oct 20
A lot of fun for the whole family. The price for the adventure was cheap compared to other parks we've been to and the... instructors were great. Hated having to wear a mask though which took away from the fun. Every time my mask would slip off slightly I was scolded but I guess that's where were at right now. All in all it was well worth it. Side note:Asheville has changed folks. Don't go downtown unless you're wearing a mask, even outside. The hippies run the show and will cuss you out for walking outside without one. I will NEVER go to downtown Asheville againread more
Chasing Rainbows
Chasing Rainbows
19:00 06 Oct 20
Spent the day here and loved every minute! The ziplining was amazing, and our guides Brandon and Marz made every second... enjoyable. I want to come back again and hopefully zip with those guides! You hand break here, instead of the automatic, which I actually prefer because I feel I have more control. The guides signal you when you need to break, and whether to break harder or softer. Loved every moment!read more
keven buttray
keven buttray
19:42 19 Sep 20
So many fun things to do!!
Kat Douglas
Kat Douglas
13:17 11 Sep 20
Friendly & Knowledgeable staff. My Son & I had a BLAST doing the Tree Top Adventure, We will deff be back!
Marc Kerr
Marc Kerr
03:02 08 Sep 20
Zipling was so much fun and I enjoyed it. Donovan and Brandon made my experience something to remember. The staff the... entire time was amazing.read more
Dorothea Young
Dorothea Young
18:07 07 Sep 20
Great staff where you purchase tickets. Well maintained trails
Andre Dickens
Andre Dickens
17:46 06 Sep 20
We decided to do the kids zipline course with our 8 year old son and 6 year old daughter and it was the best family... activity we have done. The kids enjoyed the course so much they did it 4 times. The guides and instructors were great and we are planning to come back to do the obstacle course. I would highly recommend this as a family activity.read more
Benjamin Chapin
Benjamin Chapin
23:49 26 Aug 20
Did the zip line tour. Staff was great, equipment sanitized and in good shape, had a blast conquering heights while... zipping along!read more
Mandy Yancey
Mandy Yancey
19:00 23 Aug 20
We did a zip line tour yesterday for my husband’s birthday trip. Our guides, Brandon and Donovan were fantastic! They... were fun and engaging. This was my first time zip lining. I’m not great with heights and they put me at ease. Thank you for a great time! HIGHLY recommend.read more
Veronica
Veronica
18:58 22 Aug 20
Donnaben and Brando made the experience memorable. They are super nice and train you well.
M L
M L
20:00 09 Aug 20
Our son has enjoyed two weeks of bike camp at KOLO this summer. Fantastic time with great counselors. He enjoyed it... so much, he wants to be a counselor in training next year.read more
Karmin Andrew
Karmin Andrew
22:29 01 Aug 20
Fun, safe, easy to arrange. Knowledgeable staff. Very well run operation.
Jennifer Olinger
Jennifer Olinger
00:41 17 Jun 20
My 9 year old enjoyed Kolo bike park camp last week - and he is back this week with his 13 year old sister enjoying... Adventure Camp. They are having a blast a rating it a “13” on a scale of 1-10. And kids are honest! Great staff. Safe and social distance friendly. Get outdoors and live life!read more
Jenna Morgan Hamilton
Jenna Morgan Hamilton
14:03 16 Jun 20
Our family came to the Asheville area from Virginia for a long weekend in an effort to change up our scenery and give... our kids something to look forward to because we had been under our stay-at-home order since mid-March. We decided to do the ziplining tour at Asheville Adventure Center because it gave us a chance to do something as a family outside and it was an activity the kids were really excited about. The folks at Asheville Adventure Center were amazing. Very friendly, with a great customer service attitude. We had our safety training with Jeff, whom I think is the owner, and our ziplining guides were Brandon and Donovan. They were terrific. Very low stress, but also very focused on safety and procedure. We had a very nice time talking with them over the two hours and we can't say enough about how much they added to our enjoyment of the experience. During the ziplining, we all had to wear facemasks because it was not possible to always stay six feet apart during time on the tree platforms but it was not too much of a bother and it actually ended up keeping my face warm because it was cool and breezy up in the trees. We highly recommend this company and will come back to do another activity with them the next time we come to Asheville!read more
Stephanie Worley
Stephanie Worley
18:21 01 Mar 20
I was not prepared for how hard it was but I had a great time. Staff was friendly and helpful. I'll definitely be back!
TheGalway Girl
TheGalway Girl
17:03 28 Jan 20
Wonderful family fun with a variety of activities. Need to do better about waiting time in line to check in.
June Davidson
June Davidson
11:50 09 Oct 19
My first time on a zipline and I loved it! I was especially impressed by the safety standards at the Adventure Center.... They took time for a training session to ensure all participants could demonstrate basic skills. ANY time a participation was up high, he/she was securely tethered by at least one (usually more) line to a strong cable. But our guides weren’t all business. Their jokes, stories, and little dance/demonstrations added greatly to the super fun experience. So go, zip, laugh and know you are in very safe hands.read more
Matthew Townes
Matthew Townes
01:01 30 Jul 19
Loved that all the kids could participate and could be fairly independent (our group had ages 5-9). Also challenging... enough for the more experienced adults in the group.read more
Manish Katiyar
Manish Katiyar
15:21 07 Jul 19
Great place for kids to get aquatinted with zip lining
Wendy Long
Wendy Long
01:01 14 Jun 19
Great experience for groups, either family or company groups on a retreat. This was my 1st time. And some parts were... harder then I thought but I got through it. They have levels of course (easy-difficult) you can take kids too! My daughter is 13 and can go on the bigger zipline. A fun experience!! I would definitely recommend! (They even do "Amazing Race" type set ups for larger groups .read more
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Kolo Bike Park
4.4
Based on 75 reviews
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Alisa Taliercio
Alisa Taliercio
22:11 24 Sep 20
My son loved this place. It is all he has talked about and he can not wait to go back. Very well maintained course for... mnt biking!read more
Hillary Landry
Hillary Landry
09:23 01 Sep 20
Short trails with overgrown areas that should be kept up with, but we managed to make the best of the trip. There are... still some nice opportunities to work on skills. The staff in the gift shop were not friendly. The dirt jumps were closed due to rain the morning before, so plan accordingly with weather.read more
Heather Brooks
Heather Brooks
02:10 27 Aug 20
They do a jump night during the summers that is fun and well attended. It’s a fun little park. They’ve worked hard... on it. There are lots of little features to work on things like jumping and dropping. They do have a more advanced jump line... but that seems to be it for very advanced features.read more
association for traditional studies
association for traditional studies
12:47 25 Jul 20
As locals, we love having a full bike park just 10 minutes from the house--pump tracks, single trails, skill park and... friendly, fantastic staff. Our son goes to camp here all summer, and I ride with him several afternoons a week after work. Definitely consider the annual pass, as the more you know the park, the more you realize it has to offer. UPDATE: PLEASE CONSIDER EXTENDING CAMP NOW THAT SCHOOLS HAVE MOVED TO ONLINE LEARNING! Perhaps two sessions a day to handle the crowds (morning group, afternoon group) or afternoons or... WE WILL SIGN UP! Our children will need more than just outside time with homeschooling, but outside time that builds skills and involves learning.read more
Josh Ward
Josh Ward
04:02 23 Jul 20
Great bike park with multiple pump tracks, singletrack trails, and kids tracks. One of the few parks we've been to with... bicycle tracks specifically for the little ones. My kids loved it! The whole park is covered in well marked mountain bike tracks and trails divided up by skill level. You can rent bikes or bring your own to ride. Tons of fun for beginners or advanced riders!read more
Daniel Kneale
Daniel Kneale
22:28 11 Jun 20
I brought my son out here to fight boredom and get some exercise and accomplished both. In addition we had a great... deal of fun and met some great people!Upon arrival my son decided to inform me that his brakes weren't working at all. There we were with no tools or ability to continue riding. Luckily an employee at the park named Collin came to the rescue. He had my son's bike stopping better than ever. Great facility. Great people. Great tracks. 3 tons of fun!read more
Diego Salgado
Diego Salgado
20:01 28 Jan 20
Skill park and dirt jump, trails are so short!
Ross Bower
Ross Bower
15:14 06 Sep 19
Great bike park. Lots of options. Have a lot of places for kids/beginners and bigger stuff for the more advanced... riders. Great community events and social media presence. Clean and relaxed environment. 🤙.read more
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The Adventure Center of Asheville is located adjacent to the Crowne Plaza Resort at 85 Expo Drive in Asheville.

Take Exit 3A off of I-240 | Off Patton Ave behind Regent Park

85 Expo Drive
Asheville, NC 28806

Contact Us

Reservations:
+1 (877) 247-5539

Welcome Center:
+1 (828) 225-2921

Email:
info@adventurecenterofasheville.com

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